NOTE: Jaspersoft is now a legacy reporting feature.
If you are experiencing issues with legacy Jaspersoft reporting, such as errors or spinners, please hard refresh your browser and clear your cache.
Follow the steps below to perform a hard refresh, depending on the browser you are using.
Google Chrome, MS Edge
Open the Developer Console. There are a few ways to do this: Control+Shift+I (Windows), Option+Command+I (Mac), View > Developer > Developer Tools Simply right-click anywhere on the page and choose Inspect.
Press and hold the Refresh Icon.
Choose Empty Cache and Hard Reload from the dropdown.
Firefox
Hold down Ctrl/Command, Shift, and the ‘R’ key.
Or Hold down Ctrl and press F5.