If you are experiencing issues with Jaspersoft reporting such as errors or spinners, please hard refresh your browser and clear your cache.
Follow the steps below to perform a hard refresh, depending on the browser you are using.
Google Chrome, MS Edge
Open the Developer Console. There are a few ways to do this: Control+Shift+I (Windows) Option+Command+I (Mac) View > Developer > Developer Tools Simply right-click anywhere on the page and choose Inspect.
Press and hold the Refresh Icon.
Choose Empty Cache and Hard Reload from the dropdown.
Firefox
Hold down Ctrl/Command, Shift and the ‘R’ key.
Or Hold down Ctrl and press F5.