To configure Single Sign-On (SSO) with Office 365, please follow the steps below using an Office 365 admin account:
To initialize the configuration process, open a support ticket with the BlueDolphin support team and provide the following details:
Application ID
Federation metadata URL
Your BlueDolphin site URL
Domain name
Logo in .png format (makes it easier to distinguish SSO from other types of authentication)
Launch the Office 365 website.
Go to Admin.
Open Admin centers > Microsoft Entra ID (formerly Azure Active Directory).
Open App registrations.
Click New registration.
Insert the details for your new application.
For Redirect URI (optional), replace SITENAME with the name of your BlueDolphin tenant.
Click Register.
Click Redirect URIs.
Add the following Reply URLs:
For EU tenants:
For US-located tenants:Check ID tokens.
Click Save.
Go to Overview and look up the Application (client) ID for the App Registration.
Determine your OpenID federation metadata URL. It should have the following structure:
You can test this URL by opening it in your browser. The page should display the OpenID metadata.
Copy this Application ID.
NOTE: Customers using internal mappings for usernames and emails (e.g., [email protected] and [email protected]) must send the unique_name claim with the value that will be used for login. Internal usernames like [email protected] will not work.