Usability: Dolphin or Timeglass when loading a page is slow
Not planned
- What is your wish?
Show a hourglass or the jumping blue dolphin when switching between worksets or switching to/in process portal, if the loading takes longer than expected.
- Why do you want this wish?
Users get insecure when loading of a workset or process portal view takes longer than expected. And start reloading the page
- Do you have a workaround? And if so, what is it?
Patience and instruction.
- How would you ideally solve the problem?
See above
- How big is the wish on a scale from 1 to 5? (1 = it would be nice, but definitely not necessary, and 5 = I cannot work another day without it).
2
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Official comment
Hi Roeland Loggen,
Sorry for the delay with our response.
Your wish has been discussed with our Product owner and I have to inform you that this wish won't be picked up, as it doesn't have a priority.
Page loads slowly can have different causes:
- speed of the Internet
- how big the view is
The workaround is indeed to refresh the page.
If you experience the view loading too long, please create a ticket and we will look into a specific case with a provided example.
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Not regular and it differs per person per time per view (complexity) loaded.
I assume you have monitoring tooling, so the question is perhaps better answered by ValueBlue?
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Do you often experience that loading a view takes longer than expected? And if so, how often per day/week/month and how long does it take?
Thank you in advance:) !
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Kim van Rooijen On a daily basis I have to wait 5/6 seconds on views with 40 objects on it
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