Fix stability of BPMN-editor

Completed

Roeland Loggen

July 14, 2022 14:59

• What is your wish?
  Increase stability of BPMN-editor

(Note to other VB BPMN-editor users: please add to this list and let me know if you have the same issues! I am posting this on purpose as a wish.)

• What is the problem you encounter?
  We are encountering various instabilities when editing BPMN-diagrams. The most common ones.

1. We add an line, suddenly two lines are drawn. We try to remove one line - both lines are removed. See pictures below. 
2. Auto-save issues. We are working on an BPMN-diagram, and auto save warns suddenly that the diagram can not be saved. We have no way to restore or fix. Close window. If we continue, see pictures: we think things are right (picture 2) but when refreshing only part of our work has been saved!
3. Object Not found error. Suddenly appearing error-message. No clue why it pops up or if we should worry. Usually by clicking Ok it disappears with no consequences. 

We are using the suggested supported browsers.

 

• Why do you want this wish?
  We want a stable BPMN-editor and not loose our work!

 

• Do you have a workaround? And if so, what is it?
  No!

 

• How would you ideally solve the problem?
  
  
• How big is the problem on a scale from 1 to 5?
  (1 = it would be nice, but definitely not necessary,
  5 = I can't work another day without it).
• 5. The issue: these are little bugs that sometimes occur. But it makes the trust in the tool lower and reduces acceptance.

Dubbele lijnen:

 

Wat we hadden gemaakt/dachten dat werd opgeslagen:

 

Wat uiteindelijk blijkt opgeslagen te zijn

1

• Official comment

  

  Ameya Sapre

  October 16, 2023 13:58

  Hi all,

  We have recently released an Alpha version of the new BPMN that has a completely new tech stack and improves stability and reliability. It is currently being tested by a selected group of customers.

  Thank you,

  Team ValueBlue
• 

  MG || Gemeente Tilburg

  July 14, 2022 15:35

  Hi Roeland, I ave not experienced the issues you mentioned, just so you know.

  0
• 

  Roland Kaijen

  July 27, 2022 09:34

  I have the same experiences, where the double line is the least annoying. Adding a new lane (new actor/role) and reorganizing tasks has resulted multiple times in a 'frozen view'. Re-entering that view looks different from how I left it (tasks have been seen outside the pool?!) and results in rework to get everything back to how it was - hoping BlueDolphin won't go nuts again.

  I agree with your analysis: you can work around these issues, but it costs time and reduces trust in the tool (by me and other users I'm trying to get to work with the tool). A fix (or even a reaction) would be highly appreciated!

  1

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