improve performance and usability of the User Interface

Answered

David Allen

May 29, 2023 12:43

I understand the benefits of a browser-based SaaS solution. But the tool can be frustrating to use when I am feeling my most productive because it is slow to respond.

First, the application should have some kind of indicator that indicates it has received a click or command and are waiting for a response. Spinners are common and should appear whenever a command is received and there is any meaningful delay in responding. For special situations, when the process is known to be slow in responding,  progress bars may be warranted.

 

Second, I hope you are instrumenting your application to identify the actual performance and continually seeking to improve it. 

1

• Official comment

  

  Nisha Haridas

  September 11, 2023 13:47

  Dear David Allen 

  Noted, your suggestion has been added to our backlog for future consideration given other planned priorities. Feel free to reach out if you have further questions. Have a nice day!

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