BlueDolphin Support

To import checkbox (yes/no) questions, it is essential to use the following notation in a source: To set the checkbox to Yes (checkbox mark ON), the value should be yes ("yes") To set the checkbox...

The tab bar of an object provides the following options: Shows the various tabs (detailed elsewhere in the documentation). Lets you automatically save any changes made to an object. Contains the d...

If questionnaires are linked to an object's definition, BlueDolphin will show one tab for each questionnaire for any object of that object type. Below we see that the object "Accounting" has two qu...

An object's Views tab shows for the views where this object is present. In the example below we can see that: There is one official BPMN view for this object. Note: This only applies to the object...

In the Sources tab, you can see which sources and source-items lead to this object being created and synced with your organization's environment (if any).   Previous                               ...

 There are a couple of reasons to use a datasource in BlueDolphin: Create Objects Enrich Objects Relationships This article will describe the object creation from a datasource. First follow the a...

Before you continue with this article, follow the steps in DataCollection Frontend and Service. To configure a data upload to BlueDolphin, you will need to define data source definitions. A data so...

If you have forgotten your password and your organization uses Single sign-on (SSO) for BlueDolphin, contact your organization's IT helpdesk for assistance. Once they have fixed your account, you w...

You can add concepts and building blocks into your BlueDolphin environment using the Templates section of the Admin module. These templates are authored and maintained by ValueBlue.  When opening t...

When resolving a helpdesk ticket, a ValueBlue employee might need access to your data. By default, employees do not have access and you will need to grant it to them. The procedure for this is as f...