Usability and Functionality Enhancements to User Management

Beantwoord

Nolen, Keith C

9 november 2023 21:02

I have reviewed this existing wish (https://support.valueblue.nl/hc/nl/community/posts/4465729878418-Wish-Admin-User-Role-Management-improvements?input_string=Enhancements%20to%20User%20Management) and have additional wishes for user management.

• What is your wish?

Multiple enhancements to make user admin easier.

1. Today because the whole window scrolls together, clicking on a user further down the list requires me to scroll back up to make changes. Instead, scroll the user list independently rather than scroll the whole window. so that you can position a user in parallel with the user properties screen. This is basic web app design.
2. Search the user list
3. Group by role
4. Sort by last name or first name
5. Make bulk changes (delete, add or remove from role, send new invitation)
6. Import users from an Excel or CSV
7. Export names and email addresses

• What is the problem you encountered?

We recently had to re-send emails to all of our users. This required:

1. Select each user
2. Once we got past the G's, scroll back to the top
3. Click the re-send button
4. Scroll down and select the next user

This is a cumbersome and inefficient process. If we had to change role membership for a number of users it would be even worse.

• Why do you want this wish?

We have over 100 users, and will soon have potentially thousands. At these counts the user management UI is unworkable. Finding users is difficult, they cannot be grouped, users have to be added individually, there is no bulk change facility, and I have to scroll constantly. 

• Do you have a workaround?

Yes, doing things as they are now… but it's quite inefficient.

1. How big a problem is this (1-5)?

As our user community grows that number grows. Today it's a 3, but when we get over 200 users it's going to get worse. 

4

• Officiële opmerking

  

  Nisha Haridas

  13 november 2023 16:17

  Dear Nolen, Keith C 

  Noted, your suggestion has been added to our backlog for future consideration given other planned priorities. Feel free to reach out if you have further questions. Have a nice day!
• 

  MG || Gemeente Tilburg

  16 november 2023 11:40

  Yes, we want this as well please!

  Especially the not having to “scroll back to the top” would be a neat little improvement. The way it works now is not intuitive and shouldn't be too hard to implement.

  1
• 

  Nolen, Keith C

  28 november 2023 14:45

  Additionally, I recently realized that the user list is not reliably alphabetical. Note that the Johns in the screen shot below are not in alpha order by last name. 

  

  2
• 

  Roeland Loggen

  17 januari 2024 15:46

  Yes please!

  0
• 

  Nolen, Keith C

  17 januari 2024 15:48

  …and now we have over 6,500 users. This means the size of this problem is now a 5… plus 5…

  2

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