If you can't find an answer to your question or you are having trouble with BlueDolphin, you can reach out to our Support team.
Create a ticket from your tenant
To create a ticket, click the Account button in the top-right corner and select the Chat with support option from the drop-down menu.
The following screen appears:
If you do not see the Tickets tab, you have not created a ticket yet. After you have created your first ticket, you will get access to this tab. If you send an email to [email protected] the ticket will show up in the ticket tab.
NOTE: If you use multiple tenants, the system remembers the last tenant you logged in to and creates the ticket on this tenant if sending an email to BlueDolphin support
Create a ticket from the documentation help center
To create a ticket from the Help center, the Intercom Messenger option is placed at the bottom-right corner of each page of the BlueDolphin documentation.
Once you click the Intercom Messenger, the following screen appears:
Click the Support ticket form and enter as many details for your request as possible. After you click Create ticket, we will get in touch with you as soon as possible.
Important: Tickets created from a documentation Help center will not be linked to the tenant, and we recommend contacting support either through the tenant or email. We will answer tickets created from the Help center, but we will not be able to link them to the tenant.