Usage Insights provides administrators with a set of built-in reports that help you monitor user access, roles, permissions, and survey activity within BlueDolphin.
You can access Usage Insights by clicking your Account icon in the top-right corner of the toolbar.
The list below describes what each Usage report shows,
Guest Users: Displays the email addresses of users who do not have a BlueDolphin account but can log in through SSO and access the Process Portal (Legacy and/or new).
Roles and Permissions: Lists all roles and the permissions assigned to each role.
Roles and Users: Shows which users are assigned to which roles. It is useful to track user responsibilities and manage access effectively.
Surveys: It provides insights into each survey’s lifecycle, configuration, and ownership.
This helps improve governance by showing who created a survey, when it was created, and whether it requires attention (for example, expiring surveys for applications).Click the Survey title to edit an active survey. If the survey is no longer available, the system displays an error message.